The opportunity is everywhere
A phone can provide access in seconds, making it difficult to create the distance that support strategies often rely on.
Private, doctor-led assessment and structured support from home, without judgement.
Confidential support from home
Stopping was never the hard part. Staying stopped is.
Many people reach this point after deleting the apps, self-excluding and promising themselves it will not happen again. Then an urge arrives and the promise does not hold.
That is not a lack of willpower. Gambling can train the brain's reward system into a powerful learned loop. Our programme combines private clinical assessment, structured support and one named coach who stays with you throughout.
Private enquiryTell us what is happening confidentially
Clinical assessmentSuitability, safety and options reviewed
Connected planClinician and named coach support
Entirely remote and confidential. We do not contact your GP, employer or family without your permission, except where a clinician has a legal safeguarding duty.
UK-registered cliniciansPrivate suitability assessment
Named supportOne coach who knows your plan
Entirely remotePhone and video appointments
ConfidentialClear privacy from the outset
Why gambling can be different
The harm can stay hidden while the urge remains active
Blocking tools and self-exclusion remove access. They are valuable protections, but they do not always change the learned anticipation that drives the next urge.
The problem may be invisible
There may be no outward sign until money, relationships, sleep or work have already been affected.
Anticipation becomes the reward
The build-up, near-miss and possibility of winning can reinforce the loop even when the overall experience is harmful.
Stopping may not quieten the urge
Someone can stay away for weeks or months while the underlying response remains ready to reactivate under stress or opportunity.
What the programme includes
One connected plan, not a collection of appointments
Clinical decisions, practical strategies and coaching are brought together so that you are not left to interpret the process alone.
Private doctor consultation
A UK-registered clinician reviews your gambling pattern, health, current medicines, sleep, mood and other relevant circumstances.
Structured milestones
A clear programme with practical weekly steps, progress reviews and adjustments when something is not working.
Named coach support
One consistent point of contact for one-to-one support by phone, video and email throughout the programme.
Clinical oversight
Suitability, safety, response and any concerns are reviewed by the clinical team rather than left to guesswork.
Support for family conversations
Guidance can help you decide what to share and how to rebuild practical trust, while respecting your confidentiality.
A plan beyond the programme
Your closing review brings together progress, warning signs and practical next steps for maintaining change.
Dr Janey Merron
GP · GMC 4503868
Dr Rachael Jolley
GP · GMC 7406876
Dr Wisam Tatari
Prescribing Pharmacist · GPhC 2063769
You do not need to decide on treatment before speaking to us.Start with a confidential enquiry and we will explain the proposed pathway, costs and available alternatives clearly.
Start a private conversationStart a private conversation
Clear before you decide
The important details, made clear
Clinical suitability, programme costs and alternative support routes are explained before you make a decision.
Clinical suitability
Our suitability promise
If our doctor decides at the consultation that the programme is not clinically suitable for you, your programme payment is refunded minus the stated clinical assessment fee. We will also explain appropriate alternative sources of support.
Upfront pricing
Transparent cost before you commit
The full programme fee and any separate costs are confirmed before booking, so you can review everything before deciding whether to proceed.
How it starts
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02
03
Three clear steps
The first conversation is confidential and does not commit you to treatment.
Make a confidential enquiry
Tell us briefly what is happening and what kind of support you are looking for.
Complete a clinical assessment
A UK-registered clinician reviews suitability, safety and the available treatment options with you.
Begin a supported plan
If the programme is suitable and you choose to proceed, your clinician and named coach guide the next steps.
Need urgent gambling support?
Call the National Gambling Helpline free on 0808 8020 133, available 24 hours a day. If you are in immediate danger, call 999. For urgent emotional support, call Samaritans free on 116 123.
Common questions
Private gambling support FAQs
Is the programme confidential?
Yes. Appointments and support are private. We do not contact your GP, employer or family without permission, except where a clinician has a legal safeguarding duty.
Can I use the programme if I have already self-excluded?
Yes. Self-exclusion and blocking tools are valuable protections and can remain in place. The programme is intended to work alongside practical safeguards, not replace them.
Is free help available?
Yes. NHS gambling services and the National Gambling Support Network provide free options. The National Gambling Helpline is available 24 hours a day on 0808 8020 133.
Talk to the team privately
Start with a confidential enquiry. We will explain the proposed pathway, answer general questions and tell you what information is needed before a clinical assessment.
Confidential enquiry
UK-registered clinicians
Free support routes explained
This page provides general information and does not replace individual medical advice. Treatment is subject to individual clinical assessment and suitability.
